Delivery Policy

In-stock orders are shipped within maximum 7 working days  DHL after the payments are entered to our account.

Digital products are provided within 24 hours after the payment has been completed.

We ship from Monday till Friday. Orders submitted on Saturdays, Sundays and certain enounced holidays will be processed the next working day.

Delivery time depends on the chosen shipping company and destination.

We do not bear responsibility for the delays in delivery by the delivery company. You may find information about the location of your package at the delivery service website.

For convenience and cost-efficiency purposes, we ship the goods from the stock which is the nearest to the customer.

Shipment Cost

Shipment costs are not included in product prices. They are calculated due to the pricing policies of the delivery companies. Please note: the shipping rates are weight-based. The weight of every item is indicated on its description page.

Our website indicates the volumetric weight of the product. To calculate the cost of delivery with Shipping services, the actual weight of the product is used. In cases when the order includes spare parts, the package weight is added to the actual weight. For other delivery services the volumetric weight of the product is used for calculation.

How to Choose a Delivery Company

Select any product(s) from those available for purchasing from FutueLink Trading F.Z.E and add them to your shopping cart by clicking "Buy now" button. After that you should fill in shipping info and select the delivery company you prefer. Delivery cost will be automatically calculated depending upon the weight of the parcel. Finally, you'll see a detailed invoice including transportation fees you will be charged.

Please note: When some of the ordered items are not available in a single stock, we may ship them from the farther one, therefore, charging different price. In this case a customer may choose separately any delivery company for shipment from every stock.