Frequently Asked Questions
Futuelink specializes in the trade and distribution of high-quality mobile and computer parts. We source our products from trusted suppliers in the UAE and export them worldwide, with a special focus on the Pakistani market.
We are based in the United Arab Emirates (UAE), leveraging the country’s strategic location and vibrant electronics market to serve customers globally.
Futuelink ships to countries worldwide, with key markets including Pakistan, the Middle East, Africa, and Asia. We work with reliable logistics partners to ensure timely and secure delivery.
We offer a wide range of mobile parts, including screens, batteries, and internal components, as well as computer parts such as motherboards, processors, and memory modules.
We partner with reputable suppliers and conduct stringent quality checks to ensure that all products meet industry standards and customer expectations.
Yes, you can contact us with your specific requirements, and we will do our best to source the part for you.
Orders can be placed through our website, via email, or by contacting our sales team directly. We strive to make the ordering process as smooth as possible.
We accept various payment methods, including bank transfers, credit/debit cards, and other secure online payment options. Details can be discussed with our sales team during the order process.
Yes, we offer competitive pricing and discounts for bulk orders. Please contact our sales team for more information on bulk pricing.
Shipping times vary depending on the destination. For most international orders, delivery typically takes between 5-15 business days. We provide tracking information for all shipments.
Yes, Pakistan is one of our primary markets. We have established logistics channels to ensure fast and reliable delivery to various cities across Pakistan.
Customs and import duties vary by country. While we provide all necessary documentation for customs clearance, any additional duties or taxes are the responsibility of the buyer.
If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or refund, depending on the situation
Yes, we provide technical support to help with product selection, installation, and troubleshooting. Our team is here to assist you with any issues you may encounter.
We offer a return policy for defective or incorrect items. Please refer to our returns policy on the website or contact our customer service team for more details.
You can create an account on our website by signing up with your email address. This allows you to track orders, view order history, and receive updates on new products and promotions.
You can contact us via email, phone, or through our website’s contact form. Our customer service team is available to assist with any inquiries or concerns you may have.
You can contact us via email, phone, or through our website’s contact form. Our customer service team is available to assist with any inquiries or concerns you may have.
Yes, we are always open to exploring new partnerships. If you are interested in collaborating with us, please contact our business development team for more details.